-
Speak
to people.
There is nothing as nice as a cheerful word of greeting.
-
Smile
at people.
It takes
72 muscles to frown, only 14 to smile.
-
Call
people by name.
The sweetest
music to anyone's ears is the sound of his own name.
-
Be
friendly and helpful.
If
you want friends, you must be one.
-
Be
cordial.
Speak and act as
if everything you do is a joy to you.
-
Be
genuinely interested in people.
You can like almost everybody if you try.
-
Be
generous with praise...
and
cautious with criticisms.
-
Be
considerate with the feelings of others.
There are usually three sides to a controversy: Yours,
the other fellow's and the right side.
-
Be
eager to lend a helping hand.
Often it is appreciated more than you know.
-
Add
to this:
a good sense of humor,
a huge dose of patience and a dash of humility. This combination
will open many doors and the rewards will be enormous.
